Privacy Policy

When you place an order, we collect your name, email address, shipping address, and the items in your order. Payment is handled entirely by our payment processor, Stripe — we never see or store your full card number.

When you use the contact form, we collect the name, email address, and message you provide.

We use this information to process your order, produce and ship your mural, send order confirmations and updates, and respond to enquiries you send us.

We share information with the following processors, each of whom only receives what they need to do their job:

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We retain order records for as long as needed for accounting, warranty, and legal purposes. Contact-form messages are kept only as long as needed to resolve your enquiry, unless a longer period is required by law.

We use a single cookie, cw_region, to remember your shipping region and currency — it is not used for tracking or advertising. Your cart contents are stored in your browser's local storage and are never sent to us until you check out.

You can ask us what personal information we hold about you, or ask us to correct or delete it, at any time by emailing support@canvasandwall.store.

We may update this policy from time to time. The version published on this page is always the current one.